Question 1

How does the process work?

Accepted Answer

Start by completing our online health questionnaire. A licensed healthcare provider will review your information and medical history. If treatment is appropriate for you, your personalized plan will be created and medication shipped directly to your door.

Question 2

Do I need insurance?

Accepted Answer

No, insurance is not required. We offer transparent, upfront pricing with no hidden fees. Your price includes provider consultation, medication, supplies, and free shipping. Our treatments are also HSA/FSA eligible.

Question 3

Is my information secure?

Accepted Answer

Absolutely. We are fully HIPAA compliant and use industry-standard encryption to protect your personal and medical information. Your privacy is our priority.

Question 4

How long does shipping take?

Accepted Answer

Once your provider approves your treatment, medications typically ship within 1-2 business days. Most orders arrive within 3-5 business days depending on your location.

Question 5

What if I have questions during treatment?

Accepted Answer

Our care team is available to answer questions and provide support throughout your treatment. You'll have regular check-ins with your care team and can reach out anytime you need guidance.

Question 6

Can I cancel my subscription?

Accepted Answer

Yes, you can cancel your subscription at any time. There are no long-term contracts or cancellation fees. Simply contact our support team or manage your subscription through your account.

Question 7

What states do you serve?

Accepted Answer

RX GLEAM operates in all 50 states across the United States, providing convenient telehealth services nationwide. Our licensed healthcare providers can prescribe treatments to patients anywhere in the country.

Question 8

Who are your healthcare providers?

Accepted Answer

Our clinical providers are Wasef Health, PC c/o Michael Wasef MD, located at 5260 78th Ave N, PO Box 1697, Pinellas Park, FL, 33780. They can be contacted at contact@wasef-health.com. All our providers are licensed healthcare professionals who specialize in telehealth consultations.

Question 9

Which pharmacy fills my prescription?

Accepted Answer

Your prescriptions are filled by F&F Pharmacies Inc dba Jungle Jim's Pharmacy, located at 5484 Dixie Highway Fairfield, OH 45014. They can be contacted at (877) 858-3784. The pharmacy is licensed in 44 US states. Please note they cannot currently dispense to California, Nevada, New Jersey, North Carolina, Texas, Massachusetts, Mississippi, New Hampshire, West Virginia, and Delaware.

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