Communication Consent

By opting in, you may receive the following types of text messages from RX GLEAM:

• Transactional Messages: Order confirmations, shipping updates, delivery notifications, and prescription status updates.

• Healthcare Communications: Appointment reminders, treatment follow-ups, medication reminders, refill notifications, and health-related information.

• Account Notifications: Account updates, security alerts, password resets, and important service announcements.

• Promotional Messages: Special offers, discounts, new product announcements, and marketing communications (if you have opted in to receive promotional content).

• Customer Support: Responses to your inquiries, feedback requests, and satisfaction surveys.

The frequency of messages you receive will vary based on your activity and preferences:

• Transactional messages are sent as needed based on your orders and prescriptions.

• Healthcare-related messages are sent based on your treatment schedule and provider recommendations.

• Promotional messages, if opted in, are typically limited to 2-4 messages per month.

We respect your time and will not send excessive communications.

You have the right to stop receiving text messages from RX GLEAM at any time. To unsubscribe:

Reply STOP: Simply reply "STOP" to any text message you receive from us. You will receive a confirmation message acknowledging your opt-out request.

Reply UNSUBSCRIBE: You may also reply "UNSUBSCRIBE" to any of our messages.

Contact Customer Support: Email us at support@rxgleam.com or call our customer service team to request removal from our messaging list.

Account Settings: Log in to your RX GLEAM account and navigate to Communication Preferences to manage your messaging settings.

Please note: Even after opting out of promotional messages, you may still receive essential transactional messages related to active orders, prescriptions, or your account security. These messages are necessary to provide you with our healthcare services.

If you need assistance with our messaging program:

Reply HELP: Text "HELP" to any message for immediate assistance and contact information.

Email: Contact us at support@rxgleam.com

Our support team is available to answer questions about our communication practices and help you manage your preferences.

Standard message and data rates may apply to text messages sent to or from RX GLEAM, depending on your mobile carrier and service plan. RX GLEAM does not charge for text messages, but your carrier may charge you for each message sent or received.

Please consult your wireless carrier if you have questions about your text messaging plan or associated costs.

Your phone number and communication preferences are protected under our Privacy Policy. We do not sell, rent, or share your phone number with third parties for their marketing purposes.

We may use third-party service providers to deliver text messages on our behalf. These providers are contractually obligated to protect your information and use it only for the purpose of delivering our communications.

For more information about how we protect your personal information, please review our Privacy Policy.

As a healthcare provider, RX GLEAM is committed to protecting your Protected Health Information (PHI) in accordance with HIPAA regulations. Our text messaging practices are designed to:

• Minimize the inclusion of sensitive health information in text messages

• Use secure messaging systems where appropriate

• Provide you with control over how you receive health-related communications

For sensitive health information, we may direct you to log in to your secure patient portal rather than including details in a text message.

Our messaging service is compatible with most major U.S. wireless carriers, including but not limited to:

• AT&T, Verizon, T-Mobile, Sprint

• U.S. Cellular, MetroPCS, Cricket, Boost Mobile

• And most other regional and prepaid carriers

If you are experiencing issues receiving our messages, please contact your carrier to ensure SMS services are enabled on your account.

RX GLEAM reserves the right to modify this Communication Consent Policy at any time. We will notify you of significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending you a notification.

Your continued receipt of text messages after any changes constitutes your acceptance of the updated policy.

By providing your phone number and opting in to receive text messages from RX GLEAM, you confirm that:

• You are the owner or authorized user of the mobile phone number provided

• You consent to receive automated text messages from RX GLEAM at the number provided

• You understand that consent is not a condition of purchasing any goods or services

• You have read and agree to this Communication Consent Policy

• You understand how to opt-out of receiving messages at any time

If you have any questions about this Communication Consent Policy or our messaging practices, please contact us:

RX GLEAM

Email: support@rxgleam.com

Website: www.rxgleam.com

To stop receiving messages: Reply STOP to any text message

For help: Reply HELP to any text message